Woolworths Insurance Login: My Insurance Portal Guide

If you’ve got a Woolworths insurance policy and haven’t touched the online portal yet, you’re leaving real money on the table. The My Insurance Portal lets you file claims, grab your Certificate of Insurance, and keep your Everyday Rewards linked — all without picking up the phone. The good news: it takes about five minutes to get set up.

Insurance Provider: Hollard via Everyday Insurance · Monthly Discount: 10% off Woolworths shop · Annual Savings Potential: Up to $600 · Portal URL: insurance.everyday.com.au · Owner Country: Australia

The table below consolidates the essential contact points and portal access details you need as an Everyday Insurance policyholder.

Is Woolworths insurance under Hollard?

Yes — Everyday Insurance is underwritten by Hollard, a specialist Australian insurer that has operated since 1980. Woolworths Group provides the retail brand and customer interface, while Hollard handles the actual policy backing and claims processing.

Everyday Insurance connection

The Everyday Insurance brand lives under Woolworths Group’s digital properties, using the domain insurance.everyday.com.au. This is the same ecosystem that runs Everyday Rewards, meaning your insurance discount ties directly into the loyalty program you already use at checkout.

Who owns Woolworths insurance?

Everyday Insurance is a Woolworths Group product, backed operationally by Hollard as the underwriter. Woolworths Group Australia is the parent company — one of the country’s largest retail operators with grocery, petrol, and financial services arms.

Parent company details

Woolworths Group Australia employs roughly 115,000 people across its retail network. The insurance partnership lets it monetise that customer relationships without holding an insurance licence directly — Hollard carries the regulatory risk. The pattern here shows how retail giants leverage third-party underwriters to offer financial products without regulatory overhead.

How do I claim back on my insurance?

Start by logging into My Insurance Portal at insurance.everyday.com.au. From the dashboard, select “Make a Claim” and follow the prompts — you’ll need your policy number and incident details ready. The portal accepts claims 24/7, though existing claim inquiries are handled Monday to Friday, 8am-5pm AEST/AEDT.

Portal login for claims

The MyClaims Portal specifically tracks claims submitted on or after 1 July 2023. If your incident is newer than that date, check MyClaims for real-time status updates. For older claims, contact the team on 1300 10 1234.

Steps via My Insurance Portal

1. Go to insurance.everyday.com.au/my-ins-portal and enter your email and password.
2. Check your registered mobile or email for the one-time verification code — enter it to complete login.
3. From the dashboard, navigate to “My Policies” and select the policy you want to claim against.
4. Click “Make a Claim” and fill in incident details: when, where, and what happened.
5. Upload supporting documents — police reports, medical records, or fire brigade event numbers where available.
6. Add photos of the scene, affected items, and any injuries.
7. Submit and note your claim reference number for follow-up.

Does Woolworths Everyday insurance have a 10% discount?

Yes — Car, Home, and Pet Insurance policyholders receive 10% off an in-store Woolworths shop every month. The discount applies at any Woolworths supermarket or metro store when you use your Everyday Rewards card at checkout.

Discount application

Link your Everyday Rewards number through My Insurance Portal under account settings. Once linked, the discount applies automatically each month — no promo codes needed. According to Woolworths, the annual value can reach up to $600 depending on your monthly spend.

Can I use my Woolworths insurance discount online?

The 10% Woolworths discount is promoted primarily for in-store use. Whether it extends to online Woolworths orders — via woolworths.com.au — is not explicitly confirmed on the Everyday Insurance or Woolworths product pages. Check the My Insurance Portal or contact customer care to confirm your specific situation.

Online vs in-store use

In-store redemption is confirmed: scan your Everyday Rewards card at checkout and the 10% applies. For online orders, the integration depends on whether your digital cart ties back to the same Rewards account. If in doubt, contact Everyday Insurance Customer Care on 1300 10 1234. The implication is that digital-first customers should verify their discount eligibility before relying on the full $600 annual value.

Products are issued by Hollard and we work in partnership with Everyday Insurance to provide claims and operational support to our policyholders.

Hollard (Insurance Underwriter)

Tell us as soon as possible, after collecting details and documenting the event. That way, our Claims Management Team can help get you back to your normal life quicker.

Everyday Insurance (Insurance Provider)

For Australian policyholders weighing whether to set up My Insurance Portal, the trade-off is straightforward: five minutes of registration unlocks 24/7 claims access, policy document downloads, and a monthly in-store discount worth up to $600 annually. Those who prefer phone service can still call the Claims Team on 1300 10 1234 during business hours — but they’ll miss the convenience of filing after-hours and tracking status in real time through MyClaims Portal.

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Frequently asked questions