Planning a trip to Redbank Plaza? Big W Redbank at 1 Collingwood Drive is your go-to discount department store for everything from furniture to everyday essentials. This guide covers confirmed opening hours, three working phone numbers, and practical stock-checking strategies so you can plan your visit without wasting a trip.

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Address: 1 Collingwood Drive, Redbank QLD 4301 · Phone: 1300 411 875 · Sunday Hours: 09:00 – 17:00 · Monday Hours: 08:30 – 18:00 · Store ID: 0238

Quick snapshot

1Confirmed facts
2What’s unclear
3Timeline signal
4What’s next
  • Check the official Big W store page for updates before visiting
  • Use app-based stock checks for furniture and larger items

Several details about Big W Redbank check out across multiple independent sources, while others remain uncertain due to gaps in public data.

Detail Information
Full Address 1 Collingwood Drive, Redbank QLD 4301
Store Phone (local) +61 7 3819 7141
Store Phone (alternate) (07) 3152 2141
General Hotline 1300 411 875
Website www.bigw.com.au/store/0238/BIG-W-Redbank
Pickup Option Free same day after 4pm
Postcode 4301

How to check if something is in stock at BIG W?

Unlike some retailers that publish live inventory counts per store, Big W does not offer a public stock-check tool tied to Redbank specifically. According to directory sources, no real-time stock check functionality is available for this location. However, there are a few practical routes.

The Stock Check tool on the Big W website lets you search by product and see if it ships to your address, but it does not confirm shelf availability at a specific checkout counter. For larger items like furniture, the Big W app provides more product detail and sometimes indicates regional availability. You can also chat with DOT (Big W’s automated assistant) or request a live agent through the website, though response times vary.

Stock Check tool on BIG W site

  • Visit Big W Official Store Page for the Redbank location reference
  • Use the search bar to check individual products
  • Note that site availability does not guarantee in-store shelf stock

In-store availability at Redbank

  • No publicly available per-store inventory is published
  • Call the store directly to ask about specific lines (e.g. furniture, electronics)
  • Redbank Plaza listing confirms Big W as a discount department store within the centre

Online order and pickup options

  • Free same-day pickup is available for orders placed by 12:00 pm, ready after 4:00 pm
  • Orders over the threshold on bigw.com.au qualify for rewards on every shop
  • Redbank Plaza does not list a dedicated click-and-collect desk; confirm with store staff on arrival
The catch

Without a public inventory feed tied to Store 0238, the most reliable stock check remains a phone call before you drive over — particularly for furniture and seasonal lines.

Big W Redbank opening hours

Trading hours at Big W Redbank follow a consistent pattern across most days, with one notable exception. Thursday is the only day the store extends its trading window, staying open until 21:00 (9:00 pm). On weekends, Saturday matches weekday hours while Sunday operates on reduced trading.

Day Opening Closing
Monday 08:30 18:00
Tuesday 08:30 18:00
Wednesday 08:30 18:00
Thursday 08:30 21:00
Friday 08:30 18:00
Saturday 08:30 17:00
Sunday 09:00 17:00

The hours are cross-confirmed across multiple directory sources including Aussie Stores Online and Wheree, and align with the weekday 18:00 close noted on the Redbank Plaza official site. Thursday’s extended trading stands out as the outlier in the weekly pattern.

Weekday and weekend hours

  • Monday through Wednesday and Friday: 08:30 – 18:00
  • Thursday: 08:30 – 21:00 (extended trading)
  • Saturday: 08:30 – 17:00
  • Sunday: 09:00 – 17:00

Holiday trading periods

Sources do not specify public holiday or special event hour adjustments for Big W Redbank. During Queensland school holidays or peak retail periods, hours may change without prior notice in public listings. For guaranteed accuracy, check the Big W official store page or call ahead before public holidays.

Why this matters

If you’re comparing Big W Redbank to nearby Kmart at Redbank Plaza — which stays open until 21:00 daily — you may find the earlier Big W closing times a limitation on Monday, Tuesday, Wednesday, and Friday.

Big W Redbank locations and directions

Big W Redbank occupies a unit within Redbank Plaza, a suburban shopping centre on Brisbane’s western corridor. The centre draws consistent foot traffic from Redbank and surrounding suburbs including Springfield, Carole Park, and Ipswich.

Exact address and map links

Nearby stores like Big W Springfield

For readers in the Springfield corridor (approximately 8 km north), Big W Springfield in Orion Shopping Centre is the nearest alternative. This may be relevant if Redbank Plaza is crowded or if Redbank’s hours do not suit your schedule. Springfield hours may differ slightly; always verify before travelling.

Bottom line: Big W Redbank sits at 1 Collingwood Drive inside Redbank Plaza with a confirmed postcode of 4301. If you are driving from Springfield or Ipswich, Waze or Apple Maps will route directly to the centre. Thursday evening is the best window for after-work shopping — the store trades until 21:00 that day only.

Big W Redbank phone number and contact

Reaching Big W Redbank requires understanding which phone line to use. Three numbers appear across directory listings, each serving a different purpose.

Line type Number Source
Local store (listed) +61 7 3819 7141 Aussie Stores Online
Local store (alternate) (07) 3152 2141 Whereis
National hotline 1300 411 875 Waze / Big W Official

Phone number discrepancies across directories are noted. The national hotline (1300 411 875) is confirmed on the Waze listing and tied to the official Big W store page for Store 0238.

Store-specific and general lines

  • For stock queries and in-store questions: use the national hotline 1300 411 875 (most reliable for routing to Store 0238)
  • The alternate local numbers may connect to the store but are less consistently maintained in directories
  • Chat with DOT on bigw.com.au offers a text-based alternative for basic queries without waiting on hold

Big W Redbank online shopping and furniture

While Big W Redbank is a physical department store, the retailer has invested heavily in its online and app experience. For Queensland shoppers who want to verify product availability before visiting Redbank Plaza, the digital channels offer the best starting point.

Online options for Redbank

  • Big W Website (bigw.com.au) — full product catalogue, search by category and location
  • Big W App — available on iOS and Android, includes exclusive deals and product alerts
  • Rewards on every shop through the loyalty programme attached to online accounts

Furniture and in-store pickup

Big W’s furniture range includes homewares, bedding, and larger flat-pack items. The Redbank store carries select furniture on the shop floor, though stock varies by season and promotion cycle. According to directory sources, no real-time furniture inventory is published for Store 0238.

  • Free same-day pickup: order by 12:00 pm, collect after 4:00 pm
  • Furniture delivery to Redbank QLD 4301 is available through standard Big W delivery options
  • Verify stock with store staff before making a special trip for larger items
The upshot

For Redbank locals, the best strategy is online search first, chat with DOT for availability confirmation, then plan the in-store visit — rather than assuming everything on the website is sitting on the Redbank shelf.

How to check if something is in stock at BIG W — Steps

For readers who prefer a clear action sequence, here is a step-by-step approach to checking stock before visiting Big W Redbank.

  1. Open bigw.com.au and search for the product by name or category.
  2. Check the product page for “Add to Cart” or delivery options. If it ships to Redbank QLD 4301, the item is theoretically in the distribution network.
  3. Use the chat function (DOT) on the website to ask whether the item is in stock at Store 0238 — responses vary but sometimes confirm shelf presence.
  4. Call 1300 411 875 and ask to be connected to Redbank Plaza Store 0238 for a direct stock check.
  5. Plan your visit around the confirmed hours: 08:30–18:00 Monday–Wednesday and Friday, 08:30–21:00 Thursday, 08:30–17:00 Saturday, 09:00–17:00 Sunday.
  6. Consider same-day pickup: place an online order by 12:00 pm to collect after 4:00 pm at the store.
What to watch

During Queensland school holidays, Redbank Plaza tends to peak in foot traffic after 11:00 am. Arriving before noon on weekdays gives you the best chance of short queues at the checkout and full shelf availability for popular lines.

“BIG W – Redbank is a store and department store based in Redbank, Queensland.”

— Aussie Stores Online, Directory Service

“Big W. Open until 6:00 pm”

— Redbank Plaza, Shopping Center Official Site

Related reading: Target Mt Druitt: Hours, Address, Phone · Chemist Warehouse Coolangatta: Hours, Location & Services

Big W Redbank shares the same practical focus on local access as the Big W Kwinana guide, serving nearby communities with essentials.

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Frequently asked questions

What does the W stand for in BIG W?

The W in BIG W does not stand for a specific word. Big W is an Australian discount department store chain owned by the Woolworths Group. The brand name has been in use since the early 1970s and intentionally echoes the Woolworths name while maintaining a distinct retail identity.

Is BIG W only in Australia?

Yes, Big W is exclusively an Australian retailer. The chain operates over 180 stores across Australia and has no overseas locations. It is a subsidiary of Woolworths Group, which itself has a broader international footprint with other brands.

What was BIG W originally called?

Big W was originally called “The Woolworths Five Star” when the chain was established in 1971. The name was changed to Big W in the mid-1970s as part of a rebranding effort to create a stronger, more memorable identity distinct from the parent Woolworths brand.

Are Woolworths and BIG W the same?

Woolworths and Big W are related but distinct. Woolworths Group is the parent company, which owns both the Woolworths supermarket chain and the Big W discount department store chain. They operate independently in different retail categories — supermarkets versus general merchandise.

What does Kmart stand for?

Kmart is a global retail brand originally founded in the United States as S.S. Kresge Corporation, adopting the Kresge name before becoming Kmart. The name combines the initial “K” (from Kresge) with “mart” to signify a discount retail outlet. In Australia, Kmart operates independently under the Wesfarmers group.

Is Aldi Australian owned?

No, Aldi is a German multinational discount supermarket chain. Aldi was founded in Germany by the Albrecht family in 1946. It expanded into Australia in 2001 and now operates over 600 stores across the country as Aldi Australia, though it remains owned by the German parent company.

What do Australians call Woolworths?

Australians generally refer to the Woolworths supermarket chain simply as “Woolworths” in everyday speech. The abbreviation “Woolies” is also widely used as a casual nickname. The chain is one of the two major supermarket operators in Australia alongside Coles.

Which is more popular, Kmart or BIG W?

Both chains serve similar market positions as discount department stores in Australia, but Kmart has generally attracted higher foot traffic and social media engagement in recent years. Big W has faced competitive pressure and has undergone store rationalisation, while Kmart has expanded aggressively and updated its brand image. Sales volume comparisons vary by reporting period and product category.